As the COVID-19 situation continues to evolve, we are committed to keeping you informed about how we are supporting our members and our team.
Please Note: Our hours of operation have temporarily changed due to COVID-19.
Both of our branches are now open
Monday to Friday 9:00 am to 5:00 pm & Closed between 12:30 pm to 1:30 pm
Call centre is available:
Monday to Wednesday 8:30 am to 5:00 pm Thursday & Friday 8:30 am to 6:00 pm
Email us at firstname.lastname@example.org or call us at 1800.268.8771 to request a stop payment.
When you submit a stop payment request, it only stops the next payment to a payee, and a request must be submitted for each individual payment you wish to stop (for example, if you have a series of payments set up). If you choose to stop a payment, please also remember that you must first ensure that the cheque or debit to be stopped has not already been paid or processed through your bank account, and that you must also ensure the payee is notified of the stop payment.