Frequently Asked Questions
Your frequently asked questions are answered in the FAQ section of our Banking system page.
Fixed mortgage rates as low as 1.69%*
Everyone deserves a path to financial success.
*Special offer rate of 1.69% APR on 3 and 5-year closed term high ratio mortgages. Terms and conditions apply.
Online Banking Setup Help
Having trouble setting up your online banking password? Download the "How To" guide
Online & Telephone Banking are available
For Online Banking, when signing in for the first time, remember to use your debit card number and your temporary passcode that was mailed to you.
FAQ - Banking System
Q. Why is my March statement missing transaction activity after March 26th
A. March 26th is the date of our conversion to the new banking system. Your April statement will include the transactions from March 27th to the 31st along with all of your April transactions.
Online & Telephone Banking are available
For Online Banking, when signing in for the first time, remember to use your debit card number and your temporary passcode that was mailed to you.
Online Banking Setup Help
Having trouble setting up your online banking password? Download the "How To" guide
FAQ- Banking System
Q. Why is my March statement missing transaction activity after March 26th?
A. Since March 26th, is the date of our conversion to the new banking system, your April statement will include the transactions from March 27th to the 31st along with all of your April transactions.
Mortgage rates as low as 1.69%*
Special offer rate of 1.69%* APR on 3 and 5-year closed term high ratio mortgages.
*Terms and conditions apply.
How to Reset Password Instructions
How to reset your online banking password
NEW Banking System Information
Learn more about what this banking system is and why we updated it now.
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