No, there will be no interruptions. You can continue using your online banking service as usual, and the transition to the new platform will be seamless.
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Exciting News | Online Banking Platform and Mobile App are here!
Exciting News | Online Banking Platform and Mobile App are here!
We're Enhancing Your Online Banking Experience.
New Platform and Mobile App have arrived!
We're excited to announce that we've updated our online banking system, specifically keeping our valued members like you in mind! The new platform showcases a sleek, responsive design aimed at enhancing user experience. This update isn't just about immediate improvements, but also about paving the way for ongoing enhancements to our offerings in the future. You'll continue to have 24/7 access to useful tools and resources and all the features you currently enjoy at your disposal.
You don't need to do anything extra. Just keep using Pathwise's online banking platform as usual and experience the improved design and features.
Watch our Demo Video
Discover the exciting upgrades we've made to Pathwise Credit Union's digital banking platform.
We've prioritized a more intuitive design and a commitment to future improvements.
For any assistance, reach out to our Member Services Team at 1-800-268-8771,
available Monday to Friday from 8:30 am to 5 pm.
What is changing with the online banking platform?
We are upgrading our online banking system to provide a better user experience for our valued members. The new platform will feature a sleek, responsive design, and will host all the features you currently enjoy, in addition to new tools and resources available 24/7.
When will the new online banking platform launch?
Our new online banking platform launched on September 20th, 2023.
What do I have to do for this transition?
No action is needed on your part. You can continue using Pathwise's online banking platform as usual, and you'll automatically experience the improved design and features upon launch.
Are there going to be any interruptions to my banking services?
Will I still have access to all the features I currently use?
Absolutely, you will still have access to all the features you currently use. Plus, you'll gain access to new tools and resources to make managing your finances even easier.
Where can I learn more about the new features?
We've created a demo video showcasing the new features and design of the platform. Check it out to familiarize yourself with the upgraded platform.
What if I need help or have questions?
Our Member Services Team is available to assist you. You can reach them at 1-800-268-8771, Monday to Friday, from 8:30 am to 5 pm.
Is the new platform secure?
Yes, the new online banking platform is secure. At Pathwise, we prioritize the security of our members, and the upgraded platform meets our high standards for security and privacy.
Will the new online banking platform work on my mobile devices?
Yes, the new platform is responsive, meaning it will work smoothly on any device, including your mobile phone or tablet.
Is there any cost associated with the transition to the new platform?
No, there is no cost associated with the transition. This upgrade is part of our commitment to providing the best banking experience for our members.
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